Frequented Asked Questions

1.- Do you offer services to only Business Groups or Conventions?

Negative, DMC Alliance is offering vacations at low cost, to any kind of traveller. The purpose of our company is a compromise to make the client feel having high class vacations at a low price. The same for Business Conventions groups, we are planning to operate events for companies at a competitive price, but offering more services than the other companies.

2.- What kind of Hotels DMC Alliance offers to their clients?

DMC Alliance will offer Hotel Reservation Service to any kind of Hotel that client will like.

Starting from Private Villas to 5 star Hotels applying for families, couples, honeymooners, business travellers, conventions or incentives.

3.- Are there low cost Hotels in 5 th Avenue Playa del Carmen?

There are   low cost Hotels in Playa del Carmen one block away from the beach, right were the shops, restaurants, bars, nightclubs, discotheques, souvenirs, liquor stores, jewellery and much more..

There will be also 5tar Resorts just 3 minutes from Playa del Carmen in an exclusive area called Playacar where you can enjoy the 5 star Accommodations All Inclusive near the main town for shopping.

4.- How can I make reservation for any of the services your company offers?

In the attached link we have our phones and our e mail link, you can send us, e mail requesting information, we will send you all the information you need, with e - pdf brochures, pictures, prices and then we send you a form that you will have to fill out with all the details needed in order for us to be able to book your vacations in advance.

5.-   Can I make reservation for Transportation to the airport?

Yes, it will depend on the number of people and the distance from where your Hotel will be located. Later in future we are working on a list of prices so you can choose the location you want and pre book the transfer of your destination.

Payment for transportation will be in advance or through credit card as well.

6.-   Do you handle weddings in the beach?

Yes, we provide good locations, where we have good set ups and nice accommodations for weddings in the beach. Remember it will al depend on the traveller mind.

7.- What Kind of tours, do you offer?

We operate trips to the Mayan Ruins - Chichen Itza, Coba, Tulum, Ek Balam.

Snorkeling Trips, we operate tours to the best reefs and the best places in the Riviera Maya to snorkel and appreciate coloured fish and live plantation, remember this is the 2 nd largest coral reef barrier in the world and # 1 in safety in the world.

Diving for beginners and certified clients

Adventure Zip Line, Rappel and Kayaking.

Mayan Ceremonies: do you want to be purified like the Mayans did in their ancient rituals?

8.- Are your tours insured?

Yes, all our providers listed here count with insurance in any activity performed during the excursion. These companies count with very important certifications that can prove safety and protection for the client. Guaranteed service and quality tailor made tours, is the only way DMC Alliance can make their clients feel in good hands.

9.- For groups, or conventions?

Can you suggest programs for their meetings and events? Do you manage several packages to offer for incentives in the Riviera Maya?

As we said mainly during all the website, we are mostly trying to adapt to client budget. The service we will provide will make the difference between all the other tour operators here in Mexico.

10.- How many destinations you Manage in Mexico?

We operate Alliance Travellers in 5 main destinations

Acapulco, Ixtapa, Los Cabos, Huatulco, Cancun & Riviera Maya.

Our main offices are located in Riviera Maya.

Mainly our purpose is to operate only Caribbean Destinations all around the World for exclusive travellers. Riviera Maya is the place where we count with more attractions and good looking Caribbean with water sports and so many entertainment inside and outside the resort all covered with a Mayan unique sacred touch.